Shipping policy
Thank you for choosing TASTED LIKE ORIGIN. We take pride in ensuring your coffee arrives safely, fresh, and on time. Below are the details of our shipping process.
Processing Times
Orders are carefully processed within 1–3 business days after payment is confirmed (excluding weekends and holidays). Once your order has been shipped, you’ll receive a confirmation email with tracking information.
Shipping Rates
Shipping costs are calculated at checkout based on your delivery address, order weight, and selected shipping method. Any customs duties, taxes, or import fees are the responsibility of the recipient.
Estimated Delivery Times
| Destination | Estimated Delivery |
|---|---|
| Switzerland | 2–3 business days after dispatch |
Please note: Delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs clearance, or local holidays.
International orders may be available upon request. Please note that customs duties or import taxes may apply in your country.
Order Tracking
Once your order has shipped, you’ll receive a tracking number and link so you can monitor your delivery in real time.
Split Shipments
If your order contains multiple items, they may be shipped separately. Tracking information will be provided for each package if applicable.
Address Accuracy
Please ensure your shipping details are complete and accurate at checkout. We cannot be held responsible for orders shipped to incorrect addresses. If you notice an error, contact us immediately at tastedlikeorigin@gmail.com.
Lost or Damaged Packages
We are not responsible for lost, stolen, or damaged packages once they have been handed over to the carrier. If your package is damaged or does not arrive within the estimated timeframe, contact us at tastedlikeorigin@gmail.com and we’ll assist you promptly.
Returns and Exchanges
For details on returns, exchanges, and refunds, please see our [Refund and Returns Policy].