Terms of service

TASTED LIKE ORIGIN – Terms of Service

Last Updated: February 26, 2026

Welcome to TASTED LIKE ORIGIN! The terms “we,” “us,” and “our” refer to TASTED LIKE ORIGIN. By using our store and website (including all related services, features, content, tools, and products, collectively “Services”), you agree to these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree, please do not use our Services.

These Terms explain your rights, responsibilities, and legal protections, including warranty disclaimers and limitations of liability.

1. Access and Account

By using our Services, you confirm that you are of the age of majority in your jurisdiction and can legally enter into these Terms.

To use our Services, you may provide personal information, including your email, billing, and shipping information. You represent that all information is accurate, complete, and current.

You are responsible for maintaining the confidentiality of your account credentials and for all account activity. Accounts are non-transferable.

2. Our Products

We strive for accuracy in product representations. However, colors or product appearance may vary based on your device settings.

We do not guarantee that products will meet your expectations exactly as depicted. Descriptions may change, products may be discontinued, and quantity limits may apply.

3. Orders

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order. Orders are confirmed only after payment is successfully processed.

Please review your order carefully. Cancellations may not always be possible once an order is accepted.

Purchases are for personal use only and are subject to our Returns and Refunds Policy.

4. Pricing and Billing

Prices, discounts, and promotions may change without notice. The final price is set at checkout. Taxes, shipping, handling, and customs/import fees are not included unless explicitly stated.

You agree to provide accurate payment information and to promptly update any changes to your account.

5. Shipping and Delivery

We take care to ensure your order reaches you safely and on time. Once the package is handed to the carrier, it is under their care. If delays or issues arise, we will assist and keep you informed.

6. Intellectual Property

All Services content—including text, images, graphics, video, audio, and design—is owned by TASTED LIKE ORIGIN or our licensors and protected by copyright, trademark, and other laws.

You may use our Services for personal, non-commercial purposes only. Unauthorized reproduction, distribution, modification, or public display is prohibited.

7. Optional Third-Party Tools

Third-party tools may be available through our Services. We provide these “as is” and are not responsible for their functionality, accuracy, or content. Use at your own risk.

8. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for their content or practices. Any transactions or issues with third parties are your responsibility.

9. Relationship with Shopify

Our store is powered by Shopify. However, all sales are conducted directly with TASTED LIKE ORIGIN. Shopify is not responsible for any transactions or disputes.

10. Privacy Policy

We collect and process personal information according to our Privacy Policy [LINK] and Shopify’s Privacy Policy. Please review these policies to understand how your data is used.

11. Feedback

By submitting feedback, you grant us a perpetual, worldwide, royalty-free license to use, modify, and distribute it. You represent that you own the rights to your feedback and that it complies with these Terms.

12. Errors and Omissions

We may correct errors, inaccuracies, or omissions in our Services and modify or cancel orders if needed, without prior notice.

13. Prohibited Uses

You may only use our Services lawfully. Prohibited actions include:

  • Illegal activities, harassment, or defamation
  • Uploading viruses or malicious code
  • Unauthorized resale or scraping of Services
  • Impersonation or misleading behavior

Violations may result in suspension or termination of your account.

14. Termination

We may terminate access at our discretion. Termination does not relieve you of obligations accrued before termination.

15. Disclaimer of Warranties

Services and products are provided “as is” without warranties, express or implied, including fitness for a particular purpose or merchantability.

16. Limitation of Liability

To the fullest extent allowed by law, we are not liable for indirect, incidental, punitive, or consequential damages arising from your use of Services or products.

17. Indemnification

You agree to indemnify and hold harmless TASTED LIKE ORIGIN, Shopify, and affiliates from claims arising out of your breach of these Terms, violation of law, or use of Services.

18. Severability

If any provision is deemed unenforceable, the rest of the Terms remain in effect.

19. Waiver and Entire Agreement

Failure to enforce any provision does not constitute a waiver. These Terms, together with our policies, are the entire agreement governing your use of Services.

20. Assignment

You may not transfer rights or obligations without consent. We may assign or delegate at our discretion.

21. Governing Law

These Terms are governed by the courts of Switzerland, where TASTED LIKE ORIGIN is headquartered.

22. Headings

Headings are for convenience and do not limit interpretation of the Terms.

23. Changes to Terms

We may update these Terms at any time. Continued use constitutes acceptance of the changes.

24. Contact Information

Questions about these Terms may be directed to:
TASTED LIKE ORIGIN
Email: tastedlikeorigin@gmail.com
Phone: +41 76 713 97 11
Business Address: Dietikon, Zurich – Switzerland
Business Registration Number: [INSERT]
VAT Number: [INSERT]

25. Returns and Refunds

At TASTED LIKE ORIGIN, we handle every coffee with care and respect for its origin. If something isn’t right, we’re here to help.

  • Return Window: Request a return within 10 days of receiving your order.
  • Condition: Items must be unopened, unused, and in original condition.
  • Freshness and Hygiene: Opened coffee bags cannot be returned or refunded. Freshness cannot be guaranteed once the package is opened.
  • Damaged/Incorrect Orders: Contact us within 48 hours. We’ll review and provide a fair solution.
  • EU 14-Day Cooling-Off: Orders shipped to the EU may be canceled or returned within 14 days in original condition.

  • Refunds: Once approved, refunds are issued to the original payment method within 10 business days.